FAQ

Please visit our Contact Page.

Please leave a message if you get our voice mail so we can call back as soon as possible. Need to contact us urgently? Email info@cdacert,com to learn how to access your online certificates.

You study the course material, complete observation or notebook assignments, do Self-Check exercises, and then complete and submit quizzes and assessments. You must make a passing score of at least 80% on each lesson to receive the clock hours. We cannot issue partial clock hours for a course. We issue a certificate documenting the hours you have earned. The certificates are available in your online account.

You may order courses for as many students as you wish and then give the courses to them to do.

We recommend that you order courses for yourself and for others in your own personal CDACERT account. You will have access to your complete order history, all order receipts, and all course enrollment codes if you order the courses in your personal CDACERT account.

Once you purchase the course(s), you will receive an enrollment code for each course purchased. Enrollment codes for online courses are emailed at the time of purchase and enrollment codes for CDACERT  are mailed. Give the enrollment code(s) to the person who needs to complete the course(s). You can easily forward the online course enrollment code email to the intended recipient.  Instructions are included on how to activate and submit the courses online.

The individual completing the course must activate the course in their CDACERT online account; their personal online account must have their name and email in the account. All courses are submitted online. Upon successful course completion, the student will receive a certificate of completion in their CDACERT account. Certificates of completion can be download as a PDF, printed, and emailed.

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